Payment Policy
This Payment Policy outlines the accepted payment methods and terms for purchases made on Glowenia’s website (https://glowenia.com) and other related services.
1. Accepted Payment Methods
We accept the following payment methods:
Credit Cards: Visa, Mastercard, American Express, Discover.
Debit Cards: Visa Debit, Mastercard Debit.
PayPal: Payments through the PayPal platform.
2. Payment Processing
All payments are processed securely through Stripe, PayPal. We use industry-standard encryption to protect your payment information.
Your payment will be processed at the time of order placement.
You will receive an order confirmation email once your payment has been successfully processed.
3. Currency
All transactions are processed in USD. If you are paying in a different currency, your bank or payment processor will perform the currency conversion, and you may be subject to their exchange rates and fees.
4. Pricing and Taxes
All prices displayed on our website are in USD and are inclusive of applicable taxes, unless otherwise stated.
We reserve the right to change prices at any time without prior notice. However, such changes will not affect orders that have already been placed and confirmed.
5. Billing Information
Please ensure that the billing information you provide matches the information associated with your payment method. Incorrect billing information may cause delays in processing your order.
6. Payment Authorization
By placing an order, you authorize us to charge your selected payment method for the total order amount, including product price, shipping fees, and applicable taxes.
7. Failed Payments
If your payment is declined or fails to process for any reason, we will notify you via email. You will need to provide an alternative payment method to complete your order. If payment is not received within 24 hours, your order may be cancelled.
8. Refunds
Refunds will be issued to the original payment method used for the purchase. Please refer to our Refund and Returns Policy for more information on our refund process.
9. Security
We take the security of your payment information very seriously. We use secure socket layer (SSL) encryption to protect your data during transmission. We also comply with Payment Card Industry Data Security Standard (PCI DSS) requirements to ensure the safe handling of credit card information.
10. Contact Us
If you have any questions regarding our Payment Policy, please contact us at: